2.0 AN OVERVIEW OF DHAKA BANL LIMITED (DBL)

Dhaka Bank Limited is the leading private sector bank in Bangladesh offering full range of Personal, Corporate, International Trade, Foreign Exchange, Lease Finance and Capital Market Services. Dhaka Bank Limited is the preferred choice in banking for friendly and personalized services, cutting edge technology, tailored solutions for business needs, global reach in trade and commerce and high yield on investments, assuring Excellence in Banking Services.

2.1 Background of Dhaka Bank Limited

Dhaka Bank Limited is a scheduled bank that was incorporated under the Companies Act 1994, started its operation on July 1995 with a target to play the vital role on the socio-economic development of the country. Aiming at offering commercial banking service to the customers’ door around the country, the Dhaka Bank limited established 20 branches up-to this year. This organization achieved customers’ confidence immediately after its establishment.

Within this short time the bank has been successful in positioning itself as progressive and dynamic financial institution in the country. This is now widely acclaimed by the business community, from small entrepreneur to big merchant and conglomerates, including top rated corporate and foreign investors, for modern and innovative ideas and financial solution.

2.2 Capital Base

Authorized Capital:   BDT 1000.00 million.
Paid up Capital     :   BDT 531.07 million (as on 31.12.2003)

2.3 Mission Statement

To be the premier financial institution in the country providing high quality products and services backed by latest technology and a team of highly motivated personnel to deliver Excellence in Banking.

2.4 Slogan

Excellence in Banking

2.5 Motto

The Bank will be a confluence of the following three interests:
    Of the Bank           : Profit Maximization and Sustained Growth.
   Of the Customer     : Maximum Benefit and Satisfaction.
   Of the Society         : Maximization of Welfare.

2.6 Objectives

 Be one of the best banks of Bangladesh.
 Achieve excellence in customer service next to none and superior to all competitors.
 Cater to all differentiated segments of Retail and Wholesale Customers.
 Be a high quality distributor of product and services.
 Use state-of the art technology in all spheres of banking.

2.7 Values

• Customer focus
• Integrity
• Team Work
• Respect for individual
• Quality
• Responsible citizenship

2.8 Workforce

Total number of employees stood at 568 as on December 31, 2003.

2.9 Branches
 
Dhaka Bank limited has 19 conventional Branches and 2 Islamic Banking Branches. Among total of 21 Branches, 13 branches are located in Dhaka City, 4 branches are located in Chittagong. The other 4 branches are located in Sylhet, Narsingdi, Narayangonj, Sirajgonj each. The registered office (Head Office) of Dhaka Bank Limited is at Biman Bhavan, 100 Motijheel C/A, Dhaka-1000.