2.10 Management Information System

Since its journey as commercial Bank in 1995 Dhaka Bank Limited has been laying great emphasis on the use of improved technology. It has gone to online operation system since 2003. And the new Banking Software Flexcube is under process of installation. As a result  the bank will able to give the services of international standards.

2.11 Correspondent Relationship

The Bank established correspondent relationships with a number of foreign banks, namely American Express Bank, Bank of Tokyo, Standard Chartered bank, Mashreq Bank, Hong Kong Shanghai Banking Corporation, CITI Bank NA-New York and AB Bank Ltd. The Bank is maintaining foreign exchange accounts in New York, Tokyo, Calcutta, and London. The bank has set up letter of credit on behalf of its valued customers using its correspondents as advising and reimbursing Banks. The Bank maintains a need based correspondent relationship policy, which is gradually expanding. The number of Foreign Correspondents is 406.

2.12 Organization Structure

2.13 Departments of DBL

If the jobs are not organized considering their interrelationship and are not allocated in a particular department it would be very difficult to control the system effectively. If the departmentation are not fitted for the particular works there would be haphazard situation and the performance of a particular department would not be measured. Dhaka Bank Limited has does this work very well. Different departments of DBL are as follows:

 Human Resources Division
 Personal banking Division 
 Treasury Division
 Operations Division
 Computer and Information Technology Division
 Credit Division
 Finance & Accounts Division
 Financial Institution Division
 Audit & Risk Management Division

2.14 Human Resources Management of DBL

Dhaka Bank Limited recognizes that a productive and motivated work force is a prerequisite to leadership with it’s customers, it’s shareholders and in the market it serves. Dhaka bank treat every employee with dignity and respect in a supportive environment of trust and openness where people of different backgrounds can reach their full potential.

The bank’s human resources policy emphasize on providing job satisfaction, growth opportunities, and due recognition of superior performance. A good working environment reflects and promotes a high level of loyalty and commitment from the employees. Realizing this Dhaka Bank limited has placed the utmost importance on continuous development of its human resources, identify the strength and weakness of the employee to assess the individual training needs, they are sent for training for self-development. To orient, enhance the banking knowledge of the employees Dhaka Bank Training Institute (DBTI) organizes both in-house and external training.




Human Resources



Training Expenses



The remuneration is very competitive in comparison with industry average. Beside these the recruitment procedure is comprehensive.

2.15 Product and Services

The product and services that are currently available are given below:

2.15.1 Depository Product

Dhaka Bank Limited is now offering different types product for mobilizing the savings of the general people.

Deposit Product
Current Deposit
Saving deposit Account
STD Account
Fixed Deposit
Excel Account
Foreign Currency Deposit Account
NFCD Non Resident Foreign Currency Account

2.15.2 Interest Rate paid to different Deposit liabilities:



Up-to Tk. 50 Lac

50 Lac

& above


FDR  for 1 months




FDR  for 3 months




FDR  for 6 months




FDR  above 1 year




STD Account




Savings Account